FREQUENTLY ASKED QUESTIONS
What are the payment options?
We support the following payment options:
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Cash On Delivery
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Credit Card
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Debit Card
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Net banking
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Wallets
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UPI
What is your Return Policy?
Our return and exchange policy is applicable for 7 days. If 7 days are elapsed after the delivery of the product(s), unfortunately we can't offer you a return or an exchange.
To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all the packaging tags intact.
How do I place a return request?
For returns, please click on the Support page and fill the form with the category as "Orders and Returns" and mention the Subject "Return Request" followed by your order ID. Please note that returns are covered by the Returns Policy mentioned above.
When will my order get shipped?
All orders are usually shipped between 2-3 days from our end, under normal circumstances.
What to do if money has been debited but order has not been placed?
In that case, please confirm if the information you have provided is correct i.e. account details, billing address, password and that your internet connection was not disrupted during the process. If the process was disrupted and your account was debited, please reach out to us through our Support page, and list you issue in detail, under "Completing Payment" category.
When will my order get delivered?
The delivery date of an order depends on the shipping address of the customer. Once shipped, it usually takes around 1-4 business days for metros and 4-7 business days for the rest of India. It may take longer sometimes due to unforeseen logistical delays.
How do I track my order?
You can track your order only after we have shipped it. You will receive a shipping confirmation email containing the tracking information from our end. We will text you the logistic partner name and the associated tracking ID with a tracking link on your registered mobile number.
Do you ship internationally?
Currently, we do not accept international shipping.